Managing Reports That Are Accessible from the InterAction Web Client

The InterAction Web Client provides end users with several ways to print and use InterAction information. For example:

  • Users can view and print a variety of reports for individual contacts and for lists of contacts.
  • Users can view and print a variety of reports for individual activities and appointments and lists of activities and appointments.
  • If your organization has licensed one of the related modules, users can view and print a variety of reports for matters, opportunities, and engagements.

Users access most Web Client reports through the Report Chooser (View > Reports) or View Printable Version links.

NOTE For steps on making a report available in the Web Client Report Chooser, see Indicate Where a Report Can Be Accessed.

Managing Web Client Reports

Report managers are responsible for maintaining all reports for the organization, including the reports called from the View Printable Version links in the Web Client. Report managers should be careful not to delete reports called from the View Printable Version links. However, these reports can be edited to suit the needs of your organization.

NOTE If a report that is accessed by the View Printable Version link is accidentally deleted in the Windows Client, the Web Client Report Chooser displays so the user can select a different report.

For more information on reporting in the InterAction Web Client, see the Using the InterAction Web Client and Desktop Integration guide.

Reports Available from View Printable Version Links in the Web Client
Report Name ID Location in the Web Client
Contact List - Primary Phones and Addresses 9989

Called from Web Client by clicking View Printable Version within several areas of the program, including:

• My Contacts

• Searches - Personnel, Experience Search, and more

• Person Overview - My Co-workers who Know this Person, Key Relationships, All Relationships, and more

• Company Overview - Employees, Key Relationships, All Relationships, and more

Working List Contacts 9984 Called from Web Client by clicking View Printable Version within the following context: Working lists
Marketing List Contacts 9983 Called from Web Client by clicking View Printable Version within the following context: My Contacts - list without sponsors
Marketing List Contacts - Including Sponsor Information 9985 Called from Web Client by clicking View Printable Version within the following context: My Contacts - list with sponsors
Activities/Appointments by Date 9960 Called from Web Client by clicking View Printable Version within the following context: activity grid, activity search
Matter List 9980 Called from Web Client by clicking View Printable Version within the following context: Person Overview (Matters involved in), Matters search results, data quality grid - Matters
Opportunity List 9999 Called from Web Client by clicking View Printable Version within the following context: Person Overview (Opportunities involved in), Opportunities search results, data quality grid - Opportunities
Engagement List 9981 Called from Web Client by clicking View Printable Version within the following context: Person Overview (Engagements involved in), Engagements search results, data quality grid - Engagements